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Our Learners Spoke… and It’s All Good News.


This year our students not only finished their training but excelled! The 24–25 surveys confirm this revealing that 100% of them felt secure supported and confident about their trainers. This sense of safety stems from the environment we create; calm, consistent and comfortable to adapt to. The support is evident, in the moments when learners feel acknowledged even before voicing their thoughts. The trainer evaluations? Those are the outcome of instructors teaching with sincere dedication. The numbers are impressive, but the experience behind them is what makes them real.



why the results matter


High learner satisfaction scores matter because they give a clear picture of whether training is actually doing what it’s supposed to do. Strong results show that learners feel supported, safe, and well prepared for their next steps. Something that directly reflects the quality of our delivery, our trainers, and the systems we have in place. For a training provider, this feedback isn’t just positive; it’s evidence that our approach works and continues to meet the standards learners and employers expect.


Looking Beyond the Numbers


What makes these results matter isn’t just the numbers, it’s what sits underneath them. When learners tell us they felt listened to, supported, and genuinely understood, it reflects something simple: we’re meeting people where they are. Gas, utilities, electrical, miscellaneous these industries are full of real people with real pressures, and training only works when it fits taking reality in perspective


Trainers aren’t just delivering content; they’re translating years of on-site experience into something approachable, clear, and usable. It means learners can ask the “daft” questions without feeling daft, can speak up when they’re unsure and can trust that the person in front of them has actually been there. That relatability is what turns a course not only into knowledge but a firm belief into being ready and equip for what's next.



Staying Consistent, Year After Year



Looking ahead to the next academic year, our focus is simple: keep doing what genuinely works. The results we’ve seen aren’t a coincidence. Rather than reinventing what clearly serves our learners well, our priority is to maintain that reliability while making small, meaningful refinements where they actually matter. It’s that balance of consistency and considered improvement that helps us continue producing results learners can trust and show effective!



Strong learner feedback only strengthens our drive for the year ahead and indicates what we are doing is working! If you want training backed by real results, take a look at our course options and get started with Lomax.


 
 
 

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Leeds Centre

Moor Lane Trading Estate Sherburn-in-elmet, LS25 6ES
Phone - 01977683427

Old Gas Depot, Howdon Lane
Wallsend, NE28 0BD

Phone - 0191 262 3040

Head Office

Sunderland Centre

Units 8A/B, Southwick Ind. Est.
North Hylton Rd, Sunderland, SR5 3TX

Phone - 0191 549 5276

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